Inventory Policy

At TANALATY, we manage our BBQ product inventory carefully to ensure availability, transparency, and customer satisfaction.

Stock Accuracy:

Product listings are updated regularly to reflect availability.

If an item becomes unavailable after purchase, customers will be notified immediately and offered a refund or alternative.

Order Fulfillment:

Processing time: 1–2 business days.

Orders are fulfilled directly from our UK warehouse or trusted suppliers.

Backorders & Pre-orders:

Some high-demand items may be offered on backorder. Customers will be informed of estimated shipping times before purchase.

Out-of-Stock Policy:

If an item is out of stock, it will be clearly marked on the product page.

Customers may request to be notified when the product is restocked.

Damaged or Defective Stock:

Any defective inventory is immediately removed from circulation.

Customers who receive faulty items are entitled to free returns and refunds.

Our inventory management ensures fair access to products, minimizes delays, and builds trust with our customers.